Our Organization
As an ICT infrastructure provider company – BITS serving the Bahraini market for over 5 years fulfils a key responsibility in an arena which is ruled by result-oriented business groups and organizations. BITS provide customized and cost-effective ICT solutions to a diverse clientele ranging from government and private organizations to corporate houses and multinational companies.
Formed in 2004, BITS IT combines proven expertise and an insightful understanding of technology to deliver a range of ICT solutions and services. Even though most of the requirements of a quality and price-conscious market are universal, the challenge lies in meeting and fulfilling customer-specific needs. BITS also have a broad range of products and services to match such demand and expectations. BITS offers its services through direct customer contact to, but are not limited to, the following corporate sectors:
- Information Technology Companies
- Banking & Financial Organizations
- Telecommunication Companies
- Schools & Educational Institutions
- Ministries and Government Bodies
- Hospitality Industry
- Healthcare
- Others
Our Mission
To understand our clients’ requirements and deliver industry leading customer satisfaction by providing them with continuous support, from pre-sales to after-sales, and delivering added value services that enable them to achieve their business objectives.
Our Vision
To be among the top IT companies in Bahrain providing focused total ICT solutions by employing a professional team of experts, utilizing our partners’ would renowned products and services and providing excellence in execution and customer service.
Setting Benchmarks
Through internationally recognized range of products and services, BITS IT provides pre-sales and consultancy services, hardware and networking solutions, software and security solutions, after-sales service and maintenance support.
Performance with Results
The world’s leading IT brands, a team of committed professionals and a dedicated service centre allows us to provide comprehensive ICT solutions that guarantee total customer satisfaction.
The changing face of the ICT industry drives BITS IT’s strategy to provide industry leading products and services to its clientele in Bahrain. The company has geared itself to meet this challenge by offering an innovative range of products and allied services and being sensitive to the precise needs of today’s customers.
Our Products & Services
Pre-Sales & Consultancy Services
- Network Architectural Analysis and Design
- Turnkey Solutions
Hardware and Networking Solutions
- Personal and Notebook Computers
- Services and Fault Tolerant Solutions
- Printers & Peripherals
- UPS Solutions
- Network Cabling, Switches and Routers
Software and Security Solutions
- Back up and Disaster Recovery
- Security Solutions – Antivirus and Firewall
- Wireless Solutions
- Web Based Solutions
After Sales & Maintenance Services
- On-site IT Infrastructure Maintenance and Services
- Technical Helpdesk
- Our Partners in Success
- IBM
- Lenovo
- Microsoft
- Ortronics
- Legrand
- Nortel
- Trend Micro
- Symantec
- MERU NETWORKS
- CISCO and many more
International Certification for BITS IT
- Microsoft Certified Partners
- Licensing Solution
- Software Asset Management
- Storage Solutions
- Messaging & collaborations
- Windows service Network Infrastructure
- Active Directory Infrastructure
- Exchange Service
- Share Point Portal Products
- Ortronics certified installer / consultant company
- Nortel SMB sales and service partnerCisco Router and VPN Implementation (CCNA Certified Consultants)
- Wireless solution certified installer / Consultant - MERU NETWORKS Inc. USA
Team Behind Success
BITS have a dedicated team of professionals who strive to give the highest level of customer support and satisfaction to our clients. Team is cabable of any size of project especailly in NETWORK designing and implemnetaion.
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Services |
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At BITS, all we say – “Our customer is our inspiration”.
we always ask ourselves one critical question.
What do we have to offer that others don’t?
What makes us more preferred than others?
The answer lies in our Services and its quality. Un-matched and unparallel. Our wing to wing - end to end customized integrated services cover all realms of Information Technology and Smart Businesses.
Today’s businesses need partners who can talk about strategy and technology in the same conversation. At BITS , we believe true value from our services requires an in-depth understanding of our customer’s business strategy.
Our cross-industry services help you craft a vision for your organization and provides a specific, practical business technology framework that will make that vision a reality. Our core services spread across business, process, quality and technology consulting.
We tailor solutions that can help you implement and integrate smart business solutions. We guide, advice and take your business through the various enhancements an organization like you’re deserves.
We have the best of bred harrdware , technologies and business partners bringing to the foray the most exciting and integrated solutions. Solutions that truly matter. |
After Sales Service
At BITS IT every sale or transaction with a customer is the genesis of a long-term relationship. We consider the customer as a partner – an asset of considerable importance in our calling and role as an IT solution provider. For us, service is more than service contracts. Every interaction with the customer becomes a touch point of care, competence and commitment.
A qualified support team lends technical support as well as mends hardware problems, ensuring that the client’s IT systems are up and running. BITS IT offers a comprehensive range of service programs, from fixed-cost maintenance and preventive maintenance contracts to basic annual service subscriptions. Clients with an annual contractual agreement receive maintenance services, helpdesk and troubleshooting solutions.
For more information, please call us on Tel: +973-13 666 333; Fax: +973-13 686 333;
E-mail us - support @bitsbh.com or admin@bitsbh.com